Connected MX Review

A backup solution that offers very good integration at a good price


What is our primary use case?

We primarily use the solution as a backup for our entire environment. 

What is most valuable?

The integration features are the most valuable. The integration is specific to each solution. It works well with SQL and Oracle databases and so on.

What needs improvement?

On the exchange server, you do not have the best options for adjusting your mailbox. This feature is not included. Also, disaster recovery backups can be improved. Some other solutions, such as HP Data Protector, have more features. 

For how long have I used the solution?

I've been using the solution for about nine years.

How are customer service and technical support?

In Sudan, we don't have any technical support. We hope the solution improves their reach over the coming year and we are able to access it.

How was the initial setup?

The initial setup wasn't complex. It was very simple.

What's my experience with pricing, setup cost, and licensing?

The price is good. 

What other advice do I have?

We use the private cloud deployment model.

I would rate the solution ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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