ConnectWise Control Review

I use it to support employees when I am not in the office or when they are at a remote location.


What is most valuable?

Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location.

How has it helped my organization?

I am able to support our remote users. This has been a great help.

What needs improvement?

Mobile interface.

For how long have I used the solution?

I've used this solution for four months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

N/A.

Which solutions did we use previously?

Yes, I used TeamViewer and I found theirs to be a little less friendly and more expensive.

What's my experience with pricing, setup cost, and licensing?

Good price and works well.

Which other solutions did I evaluate?

Yes, TeamViewer, and a couple of others; Splashtop, LogMeIn, etc.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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