ConnectWise Control Review

Very easy to use, I can fix end-users' computers from my office

Connecting with end users, remotely. There is just one user in my business and I have not enabled any extensions. We just downloaded it and I use the client from my desktop.

It allows me not to have to drive to an end-user to fix their computer. If I have internet connectivity I can usually handle it right from my office, so I like that. And so does the employer because they don't have to pay mileage. It has been a game-changer for my workflow.

The product is very easy to use. All the features are valuable.

If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use ScreenConnect on my Chrome device, it has to be on a PC. I know there are other remote services that are capable of utilizing a Chrome device, such as TeamViewer.

No issues with stability.

Scalability is great. I can add users as they are added to our system.

I have never had to call tech support.

It seemed pretty straightforward. Sean, who is a consultant on higher-end stuff, did the setup for me. I watched him do it and it seemed pretty simple.

Get it. Save time, save mileage. There are no cons, all pros. I don't know how I functioned for that half a year without it.