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ConnectWise Manage Review
We use it for Business/Sales Management; it enables tracking of sales leads and opportunities


Valuable Features

We use it for Business/Sales Management; it enables tracking of sales leads and opportunities.

Improvements to My Organization

More detailed and complete billing.

Room for Improvement

Not a good ticketing system

Use of Solution

Three years.

Stability Issues

None.

Scalability Issues

None.

Customer Service and Technical Support

An eight out of 10.

Previous Solutions

ConnectWise provided more detailed information for billing and tracking of projects.

Initial Setup

Straightforward; we had people that caught on to using the product very easily and they helped others, along with ConnectWise University.

Pricing, Setup Cost and Licensing

Pricing is fair.

Other Solutions Considered

I was not involved in this process.

Other Advice

Spend time in the ConnectWise University

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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