Control-M Review

Automatic failover allows for active-passive high availability. You can upgrade or patch agents directly from the configuration manager.​

What is most valuable?

With version 9, there is out-of-the-box automatic failover (high availability), as well as the new agent deployment tool.

Automatic failover allows for active-passive high availability. If the Control-M Application were to fail on one server, it would automatically start up and continue processing on the backup (failover) server.

The agent deployment tool allows for upgrading or patching agents directly from the configuration manager (CCM) instead of logging into each agent one by one. A big time saver.

How has it helped my organization?

N/A – We are a consulting company that implements this application for clients.

What needs improvement?

I would like to see the Mainframe Control-M IN/OUT Condition feature of Relative ODAT added to the Distributed Control-M.

For how long have I used the solution?

I have used it since 1996.

What do I think about the stability of the solution?

I have only encountered stability issues with the base installation; their product development team supplies fix packs for bugs.

What do I think about the scalability of the solution?

I have not encountered any scalability issues; the product is scalable.

How are customer service and technical support?

Technical support is 10 out of 10; support is available around the clock, 24/7.

Which solution did I use previously and why did I switch?

N/A – We replace different solutions for clients usually due to high costs, lack of support or functionality of the legacy product.

How was the initial setup?

Initial setup is quite easy; a wizard-based installation process.

What's my experience with pricing, setup cost, and licensing?

I am on the technical services side and am not involved in pricing.

Which other solutions did I evaluate?

N/A – We only work with Control-M.

What other advice do I have?

Do a proof of concept to see if it meets your needs.

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a BMC Premier Partner.
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1 Comment

author avatarOrlee Gillis

What major issues have technical support proved most effective in helping you solve?