Control-M Review

Scheduling has changed from basic to more complex.


What is most valuable?

The GUI for operators.

How has it helped my organization?

Scheduling has changed from basic to more complex as our developers get acquainted with the ability and flexibility of the product.

What needs improvement?

Report builder is cumbersome. Not all interfaces work out-of-the-box and there are a lot of adjustments to the product and configurations after installation.

For how long have I used the solution?

We have used this solution for three years.

What was my experience with deployment of the solution?

Connectivity to agents is a constant challenge due to security and Firewalls.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

Customer Service:

Customer support is good. The support site, searching, and accessing knowledge modules, and accessing product downloads is very slow.

Technical Support:

Technical support is excellent.

Which solutions did we use previously?

We were a manual shop, where operators ran selected routines through menus.

How was the initial setup?

We had do perform several install configurations until we finally achieved the stability we required.

What about the implementation team?

We work with a vendor group and they were very good. The BMC support contributions for design were flawed and we had to make several adjustments.

What was our ROI?

I am not sure.

What's my experience with pricing, setup cost, and licensing?

There are various methods available for licensing, and we use the task/day load process.

Which other solutions did I evaluate?

We evaluated Compugen, CA, and Cisco.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
ConsultantUser

can u give me document of IBM WLM.

06 June 17
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