Control-M Review

The administration part is much more valuable than any other feature. In our environment due to the huge amount of data, it is a little slow.

What is most valuable?

I think the administration part is much more valuable than any other feature. I don’t really remember the commands though, but working on the server is better than the GUI.

How has it helped my organization?

The project that I am working on is a banking project and a valuable customer to my organization; we get high revenue from it, hence the environment is very critical.

What needs improvement?

BMC keeps on improving this solution; there are many levels of improvement, customers can actually try the free trial version and provide feedback accordingly.

For how long have I used the solution?

I have been using Control-M for the past four and a half years.

What do I think about the stability of the solution?

The product is stable, but in our environment, due to the huge amount of data, the product is a little slow.

What do I think about the scalability of the solution?

We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue.

How are customer service and technical support?

The technical support is good, I would rate it a three out of five.

Which solution did I use previously and why did I switch?

Previously, I have used network and server monitoring for one and a half years; it was migrating to a different tool so I switched.

How was the initial setup?

The setup was straightforward, i.e, in terms of CA NSM.

What other advice do I have?

It’s a good, easy to use, and automated product. It is already used in every organization.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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