Control-M Review

If a job fails, that development team is notified right away, improving reliability

What is our primary use case?

We use it for our job automation, running jobs daily, monthly, and annually. So, it is all automation.

How has it helped my organization?

We use another product, which is a BMC competitor, and we were able to integrate the two product. Therefore, if a job fails, it is automatically contacting the development team who is in charge of that job.

What is most valuable?

Automation is its most valuable feature. It comes down to if you schedule a job, then it runs on its own. You don't need to have an operator manually start a script, start a mainframe job, etc.

I love the usability. It works. 

If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated.

For how long have I used the solution?

I'm still fairly new to the product.

How are customer service and technical support?

The technical support is great. They get it back to you right away. As soon as you open up a ticket, they are on it. I am happy with them.

Which solution did I use previously and why did I switch?

We had a BMC competing product, then we integrated it with Control-M.

How was the initial setup?

The initial setup was complex, because I wasn't used to it.

What about the implementation team?

We used a consultant for the deployment. We had a great experience with them.

What other advice do I have?

We are not yet using the solution's application workflow orchestration.

We are not using it for business modernization initiatives yet. 

We don't use any other BMC products.

We're not fully entrenched in Control-M yet.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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