Control-M Review

Helps us achieve faster issue resolution by letting us see the exact issue using error details


What is our primary use case?

We are using Control-M for workload automation modules for day-to-day operations. We can click for visibility. After getting the information, we can minimize the workload, e.g., if I'm not available today, then I can automate the rescheduling for my operations. If some issues happen, like troubleshooting problems, Control-M identifies the exact error. So, it helps me quickly get into that area and troubleshoot the part.

With this version, we migrated from AFT to MFT jobs to help with SFTP connections. Before this version, AFT modeling was there. But, to utilize it, we would have to use a third-party system or software. When I moved to MFT modules, I didn't need third-party stuff so I could easily get clearance from the compliance team.

We are using the web-based version where we give individual users individual accounts.

How has it helped my organization?

We are using Control-M for day-to-day operations only. It is helpful for us in our day-to-day operations. It is a key in our financial sector. We are automating via Control-M in our treasury operations, including any evening updates. Control-M makes things easier and faster by helping our treasury operations go without any interruptions.

50% to 60% of our jobs are automated, like the scheduling part, and don't need manual intervention. The operator will monitor our jobs from that. This also minimizes manpower for updates, and we have already seen improvements in our manpower.

We have automated critical processes with Control-M, like SWIFT, which is a worldwide transfer application. We also use it for everyday backups. 

Control-M helps us achieve faster issue resolution. It lets us see the exact issue by providing error details. For example, one of our applications got stuck recently. We didn't know why it was stuck. When we went to Control-M, it said, "The Java memory is full." When the operator sees this issue, they can immediately call the system administrator to kill the process. This reduces time to resolution because it avoids escalation and contacting people unnecessarily.

If we make drastic changes to the environment, then we can see these changes end-to-end in Control-M. 

What is most valuable?

We use Control-M’s Role-Based Administration feature. it empowers decentralized product teams to manage their own application workflow orchestration environments with full autonomy. This feature is mostly under the compliance team. The feature is important, because without it, the day-to-day operations of the bank would not run. It is managing all our on-premises jobs, like application cleanups. We are doing everything via Control-M.

The use of Role-Based Administration definitely eliminates the need to submit tickets or requests to the Control-M administrator. The integration part of the Role-Based Administration has become very easy for us. We can integrate directly with Active Directory. This makes it easier for us to do things.

The MFT jobs are a valuable feature for us.

Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It centralizes things and does automatic job scheduling.

We use Control-M to integrate file transfers within our application workflows. Nowadays, we depend on this feature for all our applications file transfers. This feature is helpful when you need to manage complicated documents or other files.

For how long have I used the solution?

We have been using this product for more than seven years.

What do I think about the stability of the solution?

I haven't seen any issues as of now.

One or two guys are enough for each shift. Daily, there are three or four guys who maintain it.

What do I think about the scalability of the solution?

Scalability depends on the cost. Expanding can be very costly.

Whenever new things come in, we request them to be moved to this solution.

How are customer service and technical support?

We only use our partner's support.

How was the initial setup?

The initial setup is straightforward. It is relatively easy to upgrade the tool.

We moved everything, including the database. Now, it is the heart of our operations.

What about the implementation team?

We have a partner company. However, we are managing it 90% of the time. 

Our experience with the partner company has been very good. They are very experienced with the solution.

What's my experience with pricing, setup cost, and licensing?

The cost of the hardware is high. Because you need to license each job, it is costly.

Which other solutions did I evaluate?

We use other tools to streamline our data and analytics projects.

What other advice do I have?

For the past two year, we have blocked mobile access per our cybersecurity guidelines.

I would rate this solution as eight out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

Which version of this solution are you currently using?

9.0.20
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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