Administration side is very user friendly and with lots of online help available
Administration side is very user friendly and with lots of online help available
UI/UX can be improved, although CSoD is very responsive to customer's feedback and does implement many new features suggested by customers
2 Years
This is probably the most stable solution I have worked with, very few down-times or unexpected behaviours
The most challenging part of the implementation is understanding the customer requirements/objectives, if those are clearly elaborated and documented, implementation can be seamless and straightforward
Best in class solution with frequent updates/new releases
The quarterly release schedule is good in a way as it provides frequent new features and improvements, but it can be challenging to keep up with all those updates.
My main recommendation would be to make sure to do lots of testing before making anything live to ensure it's configured and works as expected.
Also, functional testing and UAT should be carried out on each new feature released which is implemented. If you required any further recommendations on testing please feel free to get in touch.