What is our primary use case?
I manage projects as a senior consultant. I used to be a CEO for a large corporation.
We are managing the design, all of the activities and the budget, and everything that goes on with the project.
For the government, I am currently implementing the Cornerstone Learning Management system. Specifically, in this government office, they give service to low-income populations and people with disabilities, and they need to know that their employees who sit on the professional committees and who are judging the cases are current with their knowledge.
First, they manage expiry dates of certain courses that have to be renewed. They manage points granted to employees who participate in courses, and they also have online courses available for their employees who can pass by taking a test. This is something that they can complete on their own time.
What is most valuable?
What I like the most about Cornerstone is that it is agile. It has good built-in processes and the implementation is rapid.
This is a cost-effective solution.
What needs improvement?
This solution needs to be less simplified.
It has a different look and feel, and the clients need to have it look like the other applications. You should be able to go in and change the look and feel of the system.
Also, Cornerstone does not have a hybrid architecture. It is only on the cloud and our clients cannot have their data on the cloud. They need a hybrid where the data is inside and the application is on the outside.
In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel.
For how long have I used the solution?
I have been familiar with the solution for a while now, but I am not using it. I am managing the project and of the implementation of it.
What do I think about the stability of the solution?
This solution is completely stable. Whatever they say works, just works. There have been no issues.
What do I think about the scalability of the solution?
This solution is scalable. You only have to purchase more licenses.
We have four thousand users, who are government workers.
We have one full-time person who is doing the maintenance. For the first six months, we had two people providing on-the-job training.
How are customer service and technical support?
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Which solution did I use previously and why did I switch?
Previously we did not use another solution, this is the first time that we have worked with LMS.
How was the initial setup?
The initial setup is straightforward.
It took three months to deploy.
What about the implementation team?
We used a professional implementor for the system.
Which other solutions did I evaluate?
We did not evaluate other solutions. They came to me only after I chose this solution.
What other advice do I have?
It's a cloud application so it's always current.
We have integrated it with SAP HR, and it works well.
Our customers are not all that familiar with the product. They have only just gone into production and started using it. Once they have worked with it some more, they might find that it needs some modifications.
I would recommend this solution.
I would rate this product and eight out of ten.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.