CrowdStrike Falcon Complete Review

Stable, with good pricing but could offer better reporting


What is our primary use case?

We primarily use this solution for our clients.

What is most valuable?

The solution is stable.

We found the initial setup to be quick and easy for the most part.

The product can scale if you need it to.

The pricing of the product is okay. It's not too expensive.

What needs improvement?

The reporting could be better. It's not as good as it could be. If they could improve that a bit, and make it more robust, that would be ideal.

For how long have I used the solution?

We've been using the solution for one and a half years. It hasn't been a very long time just yet.

What do I think about the stability of the solution?

The solution is quite stable. We find it reliable. It doesn't crash or freeze. There aren't bugs or glitches. It's been good so far.

What do I think about the scalability of the solution?

The solution can scale If a company needs to expand it, they should be able to do so with relative ease.

We have about 10,000 users in our company that benefit from the solution.

We will continue to use the product and may even increase usage in the future.

How are customer service and technical support?

I haven't contacted technical support. Therefore, I can't make an assessment of their services.

Which solution did I use previously and why did I switch?

We previously used Kaspersky. We used it up until around 2018 and then we switched.

How was the initial setup?

The installation is not so complex. In fact, it's relatively straightforward. A company shouldn't have issues implementing it.

The deployment is pretty fast as well. It took us about one month to have everything up and running.

We had about five people who worked on the setup and deployment in our organization.

What about the implementation team?

We handled the deployment ourselves. We didn't require any outside assistance. We didn't hire an integrator or consultant. It was all handled in-house.

What's my experience with pricing, setup cost, and licensing?

We've found the pricing to be reasonable. We pay a certain amount for licensing and that's it. It's not too much.

What other advice do I have?

It's my understanding that we are using the latest version of the solution.

I would definitely recommend this product to other companies. 

I'd rate the solution, on a scale from one to ten, at a nine. We've been quite happy with it so far.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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