CrowdStrike Falcon Complete Review

Can be used to dig deeper while doing an investigation

What is our primary use case?

It's an EDR group solution. We use it for behavioral-based analysis.

On our endpoints, we have signature-based and behavioral-based analyses, and we use CrowdStrike Falcon Complete for behavioral-based analyses. 

What is most valuable?

I think it has very good features that help dig deeper while doing an investigation. Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual.

CrowdStrike Falcon Complete has good instrumentation, and the user interface is good too.

What needs improvement?

Pricing is definitely a problem. It could be cheaper for licensing.

For how long have I used the solution?

I've been using CrowdStrike Falcon Complete for 5 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable as well. It's a cloud-based solution, so I don't doubt the scalability. I think it's good.

We have 6,000 end users who are using it.

How are customer service and technical support?

The technical support is good. You raise a complaint, and they respond immediately.

How was the initial setup?

The installation was smooth and didn't take much time.

What about the implementation team?

We did it by ourselves. We have two or three engineers who run it and perform the rolling, installation, and upgrades.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license, and it could be cheaper.

Which other solutions did I evaluate?

We evaluated Trend Micro and Sophos before choosing CrowdStrike Falcon Complete.

What other advice do I have?

CrowdStrike Falcon Complete is great, and I would rate it at eight on a scale from one to ten.

If you go with this solution, I think that you should also obtain another service called Hybrid Analysis, the premium edition. I think with this, you'll get malware samples you can correlate, and it will be a good tool for the SOC team.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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