CyberArk Enterprise Password Vault Review

Session recording is a valuable feature. Better documentation of error codes would be helpful.


What is most valuable?

How has it helped my organization?

  • Increased security and visibility

What needs improvement?

Error messages are useless; better documentation of error codes would be helpful.

For how long have I used the solution?

I have used it for two years.

What do I think about the stability of the solution?

I encountered stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Due to meaningless error messages, it is not possible to repair non-trivial errors without support. However, with support, we solved every problem.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

You have to exactly follow the installation manual; otherwise, installation can crash with a non-solvable error.

Which other solutions did I evaluate?

Before choosing this product, I evaluated BalaBit and ObserveIT.

What other advice do I have?

You have to exactly follow the installation manual.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarOrlee Gillis
Consultant

How would documenting error codes help you in the short term and/or long term?