What is most valuable?
The solution is very complete. It has the most features on the market.
Session monitoring is excellent. It may be the solution's most valuable aspect.
The solution offers very good password protection.
It offers great integration with many products.
What needs improvement?
The initial setup could be simplified. Right now, in comparison to its nearest competitors, it's quite complex.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is easy to scale.
How are customer service and technical support?
I've never had to reach out to technical support.
How was the initial setup?
The initial setup is complex. You need to install many virtual machines. You must do many configurations. It's not just one machine to another; you'll also have to handle the configuration of independent machines as well.
What's my experience with pricing, setup cost, and licensing?
The price is higher than the competition, but if the customer wants the best product for their company, they won't mind the price.
We have a permanent license. Licensing is based on how man users you have, so the pricing varies according to the size of the company.
What other advice do I have?
We're a partner of CyberArk.
I'd rate the solution nine out of ten.