CyberArk Identity Review

Easy and feature-rich solution with good self-service program and Office 365 provisioning


What is our primary use case?

We sell as well as use this solution for our IT operations. We are using it for single sign-on. We are a small company, and we have a few users of this solution.

What is most valuable?

The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.

What needs improvement?

They can include the Mobile Device Management (MDM) feature.

For how long have I used the solution?

I have been using this solution for four years. It was a Centrify solution previously. 

What do I think about the stability of the solution?

It is stable. There are no issues.

What do I think about the scalability of the solution?

It is perfect.

How are customer service and technical support?

We used their support a few times, and the response was very good. I would rate them a ten out of ten.

How was the initial setup?

The initial setup was straightforward. The deployment was very short and easy. It involved just a few steps and took a week.

What other advice do I have?

I am happy with this solution. I would rate Idaptive a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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