CyberArk Privileged Access Manager Review

Password rotation, session recording & isolation and on-demand privileges.

What is most valuable?

Password rotation, session recording & isolation and on-demand privileges.

What needs improvement?

For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products.

What do I think about the stability of the solution?


What do I think about the scalability of the solution?


How is customer service and technical support?

Very good.

How was the initial setup?

Basic setup is pretty straightforward, but to fully utilise the product it can get complicated as it ties in with a lot of other products. Suggest a phased installation so staff can adjust to new processes.

What's my experience with pricing, setup cost, and licensing?

It can be an expensive product. I Suggest only licensing basics to begin with and as need arises, start to license extensions (AIM, etc.) during next phase of implementation.

Which other solutions did I evaluate?

Centrify and Lieberman ERPM.

What other advice do I have?

CyberArk offers extensive training, utilise it. Also their support staff are very good and can assist with everything.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarSecArch3081 (IT Security Consultant and Platform Architect at a pharma/biotech company with 10,001+ employees)

Have you assessed TPAM/Safeguard? (was a Dell product, now One Identity)