Cynet Review

Good protection and good support in case of a threat, but the dashboard needs to be improved to show the number of client endpoints


What is our primary use case?

It is like an EDR tool. We have its latest version.

What is most valuable?

It provides good protection from ransomware and malware attacks. It is very good as compared to other products.

If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support.

What needs improvement?

Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 1,000 users.

How are customer service and technical support?

If any threat is there, their support is very good. 

Their regular support is just okay. Their support people are not very technical.

How was the initial setup?

It is pretty easy to install. It took less than 30 seconds.

What about the implementation team?

We do it ourselves. Any person with package and admin rights can do it.

What's my experience with pricing, setup cost, and licensing?

Its licensing is on a monthly basis.

What other advice do I have?

I would recommend this solution. I would rate Cynet a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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