DataCore SANsymphony SDS Review

I have found it to be easy at increasing storage needs


What is our primary use case?

I run two servers with DataCore doing what it does. I then run VMware on top of that for my Window servers. I currently have roughly 50 users that are constantly using the various servers.

How has it helped my organization?

DataCore gave us speed, redundancy, reliability, and works great with our backup system.

What is most valuable?

It is easy to create storage and assign them to the various datastores in my VMware environment.

What needs improvement?

Installing updates could be a bit more straightforward and easier to install. I have only installed one update on the systems, and for that, I had to bring in outside help that was more knowledgeable with the product than I currently am. He also had to contact DataCore support for assistance as the update did not go smooth. I also did Windows updates at this same time as it was strongly suggested to me not to do the Windows updates as they are released. The Windows updates were installed with no problems and caused no problems to the system.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Very pleased. This system should last me for another five years. That is my hope.

What do I think about the scalability of the solution?

I only run two systems, and I have not had any problems. Nor have I needed to add additional hard drives, but I have been informed that they can be added as needed. I have talked with other DataCore users in my area that have hundreds of terabytes, and they are very happy with the scalability.

How are customer service and technical support?

I have only needed to contact them once, and they were quick to assist. Excellent support was provided locally and directly from DataCore.

If you previously used a different solution, which one did you use and why did you switch?

No. This is my first time using software-defined storage.

How was the initial setup?

I had to bring in outside support as I was not familiar with the setup. I believe it took about two days to set everything up.

What about the implementation team?

Vendor team did the setup, and the individual that did the setup was a complete professional. I will continue to use this same individual.

What was our ROI?

I'm sorry, I don't know this.

What's my experience with pricing, setup cost, and licensing?

I had the vendor that sold me the software and hardware assist with setting up the systems. I also paid for three years of support at the same time when I purchased the software. Again, I found it affordable.

Which other solutions did I evaluate?

I did look at using VSAN from VMware, but that was going to be more money, hardware, and time involved to implement.

What other advice do I have?

As a side note, I use Veeam to backup my servers, including the DataCore servers, and I have had no problem doing so.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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