Datadog Review

Provides good visibility across applications, good integration, and helpful support


What is our primary use case?

We primarily use this product for availability and performance monitoring, log aggregation.

How has it helped my organization?

Datadog gave us awesome visibility across all of our applications.

What is most valuable?

The most valuable features are logging, the extensive set of integrations, and easy jumpstart.

What needs improvement?

In the past two years, there have been a couple of outages.

For how long have I used the solution?

We have been using Datadog for two years.

What do I think about the stability of the solution?

The outages that we have had in the past two years were fixed in a matter of minutes.

What do I think about the scalability of the solution?

So far we did not have any issues with scaling, and everything is working great.

How are customer service and technical support?

Support is awesome.

Which solution did I use previously and why did I switch?

We did use NewRelic, but the logging feature was not as good as it is in Datadog.

How was the initial setup?

The initial setup is straightforward and everything is very well documented and easy to start using.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

We evaluated a custom ELK solution, Sumo Logic, and Logentries.

What other advice do I have?

Datadog is already covering much more than we normally need with exceptional quality. This is a great product.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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