What is most valuable?
- Very friendly, since it visually facilitates the control and administration of the backups.
- Very easy to do backup virtualizations.
- Very easy to use both their control boards and the backups themselves (virtualized).
- The platform of attention and support to the user is very fast (with datto).
How has it helped my organization?
Increased DRP (Disaster Recovery Plan) process stability and mitigated business continuity risks.
What needs improvement?
To better integrate compatibility with other operating systems, in addition to Windows Server.
For how long have I used the solution?
I've used this solution for three and a half years.
What do I think about the stability of the solution?
None, the product and its platform are very stable. All OK.
What do I think about the scalability of the solution?
None, scalability has been OK.
How are customer service and technical support?
Very good, timely, and effective.
Which solution did I use previously and why did I switch?
We had used others without purpose to put it in the scheme of a DRP, like ArcServer, but only to do conventional backups and not to function as your alternate platform.
How was the initial setup?
The initial configuration was simple (adding agents of new servers that were created in a very easy and intuitive way), the most difficult is to define your schematic of how long incremental backups should be made, from which servers or applications, etc.
What's my experience with pricing, setup cost, and licensing?
Price and License: Best (the most competitive).
Which other solutions did I evaluate?
What other advice do I have?
That prior to the acquisition and evaluation of solutions like datto, make a plan that works for times of recovery and at points of return, in case they need to enable the platform as an alternative (secondary application) to your primary applications.
By evaluating and choosing, we can question the supplier and challenge their technology, qualifying quantitatively who best meets the needs according to the criterion cost/benefit.