What is our primary use case?
We use this solution for creating the processes to interact with external ticketing applications by consuming the web services exposed.
Creating processes for these imported services for the online booking application by exposing the APIs to the front end UI (web, mobile, KIOSK ).
How has it helped my organization?
The user-friendly development interface and the native connections available eased our integration.
Expedited the process and enabled us to create APIs for the consumers.
We had challenges with security and API management, API portal testing, and we used Microsoft Azure to overcome that.
What is most valuable?
Atmosphere is the most valuable feature as there are a lot of out of box connectors that expedited out integration process.
This solution has a user-friendly interface and very good documentation with solutions that helped us in working with the tool efficiently.
Creating and exposing the API was also easy with limited features and scope for enhancements.
What needs improvement?
API management and security need improvement. It needs more capability on the API Administration like approval process, automated process, etc.
Lots of enhancements are needed in the API portal so that the developers can view the definitions, try out the APIs, etc.
Many features need to be added to the API analytics, with more drilled down analyses, and also on API security.
For how long have I used the solution?
I have been using this solution for more than four years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
May have to improve on the molecule clustering communication as the cluster seems to be having problems frequently. Otherwise, the solution is scalable.
How are customer service and technical support?
The technical support for this solution is very good.
Which solution did I use previously and why did I switch?
Prior to this solution, we used webMethods (Software AG). We implemented Boomi as it is an economical solution with many features such as integration with other products.
How was the initial setup?
The initial setup of this solution was easy enough.
What about the implementation team?
We implemented this solution in-house.
What was our ROI?
Our ROI is more than 100%.
What's my experience with pricing, setup cost, and licensing?
This solution is very economical (based on the connections).
Which other solutions did I evaluate?
Before choosing this solution, we evaluated Software AG and Mulesoft.
What other advice do I have?
I would like to see dramatic improvements in API management so that the product suite can be on top.
Which deployment model are you using for this solution?
Disclosure: I am a real user, and this review is based on my own experience and opinions.