Dell EMC Avamar Review

Easily backs up remote sites' data and not much bandwidth is required from its side

What is our primary use case?

Our company has more than 5,000 employees, and we use the Avamar solution for the protection of our rear environment, we are protecting 1,500+ VMs using this solution.

How has it helped my organization?

We have Avamar Gen4 right now, which is already end-of-life, which is to be replaced this year with a better solution from either EMC or IBM.

We are going to replace the overall data solutions for our enterprise. Already the project is in a negotiation stage with EMC, IBM, and Huawei.

What is most valuable?

Avamar's source-side deduplication is very strong, it can easily back up remote sites' data, and not much bandwidth is required on the Avamar side.

What needs improvement?

EMC has discontinued their Avamar hardware version. They only advertise the Avamar virtual edition. I think it would be hard to deploy Avamar in the future with the virtual edition as we are protecting our large environment. We would not like to protect our environment in the virtual edition of the Avamar. We would like to protect our environment in a physical version of a new data protection suite that EMC offers - a server solution in the physical form.

They should bring back the physical implementation of the Avamar. In addition to that, they should also add the BMR for Linux that includes AIX and Solaris because right now the BMR for AIX and Solaris is not available.

For how long have I used the solution?

We have been working with Dell EMC Avamar for eight years. 

I am the administrator. I am personally using the solution.

What do I think about the stability of the solution?

Right now, although the product is now two years past EOL it's supporting our infrastructure quite well. There were some failures of the hardware which we resolved ourselves. Overall, the product is very solid and it supports all the virtual and physical infrastructure, the databases, and all the stuff. It's quite a solid product.

What do I think about the scalability of the solution?

Currently, our model is scalable, but the scalability of Avamar requires physical nodes to be added to the box. EMC has already said that it is the end-of-sales for this product. So they do not provide additional nodes for it. It is possible to scale the product more, but the nodes are not available.

How are customer service and technical support?

I rarely contact Dell EMC technical support.

But when I do, they are very good, very responsive. They get back to you in 10 to 20 minutes and resolve the issue. They are very much a steady provider.

How was the initial setup?

The initial setup is complex.

For example, we have approximately eight-node clusters of Avamar servers on the primary site and we have five node clusters of Avamar on the other site. Integration was a bit difficult. I am supporting the product myself, without the help of any EMC support, for two years now.

There are some issues because this is an appliance. The administration of Avamar is quite simple but there are underlining things that need to be supported and are quite difficult because this is an appliance.

What's my experience with pricing, setup cost, and licensing?

It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years.

What other advice do I have?

Because of the EOL issues, I would not recommend to anyone to use this product anymore. They have a newer virtual edition of Avamar. But Avamar is not available on the physical servers, as of now.

I would give Dell EMC Avamar a seven out of 10.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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