Dell EMC Avamar Review

Scales well, stable, and very easy to implement

What is most valuable?

The implementation is very easy. It's not difficult to set up at all.

The product is very powerful and offers very good performance.

What needs improvement?

Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area. 

When we propose this solution to a customer, the customer always asks us "Okay, can I have backup plus replication as well?". The performance backup, I know it's good, however, some customers ask about the backup plus replication, continuous data protection, or something like that. That's where it falls short.

Avamar should help protect against ransomware or maybe offer some sort of monitoring. It would be great if they had monitoring protection from the ransomware added into the overall offering.

Some customers are asking about an appliance model. It would be nice if they offered that.

For how long have I used the solution?

I've been using the solution for the last two years. I have a bit of experience with the solution at this point.

What do I think about the stability of the solution?

The solution is quite stable. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable. We've found the stability to be very good overall.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to expand it, it should be able to do so quite easily. It's not a problem.

How are customer service and technical support?

We've used technical support quite a bit and have always been satisfied with the level of support that they've provided to us. They're very helpful and responsive.

Which solution did I use previously and why did I switch?

We also use Dell NetWorker.

How was the initial setup?

The implementation is very simple. It's not complex. A company shouldn't have any problems setting up the solution.

What other advice do I have?

We're Dell partners. We have a business relationship with the company.

While we work with newer versions of the solution, we tend not to use the latest one. We try not to deploy the latest so we can avoid any issues. We're likely on version 19.1 which we've used since last year. We upgraded from 7.5.

I'd rate the solution at a nine out of ten. It's been a pretty good experience overall.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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