Dell Avamar Reviews

The Dell Avamar has proven to be cost-effective and has resulted in significant savings for users. The implementation of data reduction, deduplication, and compression has led to substantial cost reduction.

The Dell Avamar solution is generally considered to be expensive, especially for small environments. However, it is still seen as good value for the price and offers unique features that competitors cannot match. The exact pricing and licensing costs can vary depending on the customer and use case. 

• "The solution is expensive."
• "Dell Avamar is a moderately priced solution."
• "Dell's pricing structure is not overly expensive."

The primary use case of Dell Avamar is for backup and recovery purposes. It is used by managed services providers and solutions providers to back up various systems, including virtual machines, databases, and applications. 

It can be deployed on the cloud or on-premises and is often integrated with other data protection sources. Some users suggest it for fully virtualized environments or for remote office or branch office protection. 

It is also used for endpoint protection and data management solutions in co-location facilities.

Some customers have had positive experiences, stating that the technical support is good. They appreciate the timely manner in which their support cases are handled and find the support engineers to be knowledgeable and helpful. However, there are also some negative experiences shared. Some customers have mentioned that the L1 support is lacking and needs improvement, with responses being like a chatbot and a lack of understanding of the issues. 

The initial setup for Dell Avamar varies in terms of complexity. Some users find it effortless and simple, while others describe it as difficult or complex. However, there are also users who rate it as average or medium in terms of complexity. The deployment time ranges from a few hours to a week, depending on the specific requirements and configuration. 

Some users mention the need for engineers or partners to assist with the installation, while others state that it can be done by one person. 

Maintenance is generally described as easy and minimal, with no physical presence required. 

Dell Avamar is described as not having out-of-the-box scalability and being limited in its ability to increase storage due to infrastructure constraints. However, some users mention that it is fairly elastic and can be scaled in terms of backup and storage size. It is also mentioned that the solution is used by a large number of servers and clients in various locations, indicating its scalability. 

Users generally rate the stability of Dell Avamar positively, with most reviews indicating that it is a stable solution. The stability is described as good, reliable, extremely stable, and rock solid. Some users even consider it the most stable solution they have encountered. However, a few users mentioned that the stability could improve or that it has not met their expectations, especially after Dell's acquisition of EMC.