Dell EMC Data Domain Boost Review

A High performance solution with good deduplication and technical support


What is our primary use case?

Our primary use for this solution is backup. We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is deduplication. It's very good.

What needs improvement?

This product is expensive compared to other storage so the price can be improved.

The restore and deduplication features are good, but they can be further improved.

For how long have I used the solution?

I have been using this solution since 2012.

What do I think about the stability of the solution?

This solution is very stable. It doesn't crash and there are no errors.

What do I think about the scalability of the solution?

The scalability is not good because if we want to upgrade then we need to purchase a higher version. We have approximately seven hundred and fifty employees, and all of their data is backed up.

How are customer service and technical support?

We have not had any trouble with technical support. Sometimes we do not fully understand our problem, then people from technical support arrive and replace the hard disk. It's very good because you have the monitoring.

If you previously used a different solution, which one did you use and why did you switch?

Prior to this solution, we used a tape backup. We switched because this solution is easier and you don't need a tape. Backing up files is very, very fast.

How was the initial setup?

The initial setup of this solution is straightforward. It's easy.

What about the implementation team?

We purchased the box and then performed the implementation ourselves. We always have a technical meeting before anything is disconnected, and then deploy after that.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is very high.

What other advice do I have?

This is definitely a solution that I recommend. It is good, although it is very expensive.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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