Dell EMC NetWorker Review

Supports legacy products well but the container support is lacking


What is our primary use case?

We are using Dell EMC NetWorker for backup and restore purposes.

What is most valuable?

The support for legacy products is very good.

What needs improvement?

The components for container support such as Docker and Kubernetes need improvement. They are lacking.

Stability needs improvement. Also, scalability could be better.

I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups. Image backups are faster.

For how long have I used the solution?

I have been using this solution for more than 15 years.

We are not using the latest version, we are one major version behind.

What do I think about the stability of the solution?

We have had some issues with stability, but we can't say for certain that it is an issue with the client's environment, or if it's an issue with the server.

What do I think about the scalability of the solution?

It's a scalable solution.

We have approximately 5,000 clients per backup server, and we have six servers.

How are customer service and technical support?

We have not contacted technical support. We have only had a few issues that we were able to resolve.

What other advice do I have?

For newer software, EMC has expressed that they will not be supporting NetWorker for much longer. It is my understanding that they will continue for the next two years only. 

We are looking for new technology, and we are in the middle of an RFI.

I would not recommend Dell EMC NetWorker, as the product will end in a few years.

I would rate Dell EMC NetWorker a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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