Dell NetWorker Reviews

Dell NetWorker is a valuable investment compared to not having the solution. 

The experience with pricing, setup cost, and licensing for Dell NetWorker varies among users. Some users mention that they receive significant discounts, especially in the educational sector, through deals between Dell and their organizations. However, others find the licensing costs to be high, with different types of licenses available including traditional and capacity-based licenses. The pricing is generally considered relatively high compared to other solutions, although some users find it to be okay. 

• "The pricing for the telecom, government, and banking sectors is relatively affordable."
• "On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
• "Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

The primary use case of Dell NetWorker is for backup and recovery purposes. It is used to back up and recover various types of data, including VMs, file systems, mission-critical business databases, virtual machines, databases, and applications. 

It is also used for disaster recovery and availability for Unix servers and enterprise database solutions. Additionally, it is used for long-term backups to tape and for backup and recovery in all environments.

Customers have varying experiences with Dell NetWorker's customer service and support. Some customers appreciate the availability of technical support and the option to escalate issues. However, others feel that support is not the best, especially since Dell's attention is focused on other products. While support for other Dell products is excellent, Dell NetWorker can be complex and challenging to debug. There have been issues with scheduling tags and dynamic groups, and even with Dell support's assistance, problems remain unresolved. 

The initial setup for Dell NetWorker can vary in terms of ease and complexity. Some users found it easy, straightforward, and even fast to deploy. They mentioned that it could be done in just a few hours or even minutes, depending on the size of the environment. However, there were also users who found the setup process complex and not straightforward. They mentioned that it took a few days or required the assistance of consultants or Dell-certified engineers. 

 Dell NetWorker is highly scalable and can easily be expanded by increasing RAM and CPU. It is widely used by large enterprises and can handle a wide range of modules for storage, databases, and backups. The scalability of Dell NetWorker is rated as good, with some users mentioning that it extends well. 

However, there are some limitations to scalability, particularly for medium-sized enterprises. It is important to note that adding more nodes to NetWorker can be challenging, and additional standalone solutions may be required. 

Dell NetWorker is highly stable and reliable. Users have experienced limited downtime and have not encountered any bugs, glitches, crashes, or freezing. The solution has worked without troubles or significant issues for a couple of years. However, some users mention that proper monitoring and following recommended best practices are necessary to maintain its stability.