Dell EMC NetWorker Review

Provides successful backup in multiple locations, but it is too complex to use properly


What is most valuable?

It is application aware for Meditech, Exchange and SQL. We do not want to check for successful backup in multiple locations. We want the backup application to handle all of that.

How has it helped my organization?

It has not improved functionality for us. At least the unsupported version we are on is difficult to administer. Most of the functions it can perform are not being used by us because of the complexity.

What needs improvement?

Reduce the product's complexity.

For how long have I used the solution?

Eight years.

What do I think about the stability of the solution?

Stability is an issue.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

A seven out of 10. We must engage a reseller who supports it. They also are having difficulty troubleshooting it.

How was the initial setup?

Complex in this version. It is not intuitive and logs are not easily accessible or decipherable.

What other advice do I have?

Be sure to do a PoC.

Which version of this solution are you currently using?

7.2
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarit_user723684 (Divisional SE Manager at a tech company with 10,001+ employees)
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You should definitely get on the latest version.