Dell EMC PowerMax NVMe Review

Excellent technical support with a straightforward setup and great compression capabilities


What is our primary use case?

We primarily use the solution for putting together solutions for our customers.

How has it helped my organization?

They provide up-to-date, leading-edge products that are constantly improving the technological provision of hardware and software for the customer.

What is most valuable?

The deduplication of the solution is excellent and the compression is quite helpful. These are the most useful aspects of the solution for us.

The initial setup is quite straightforward.

Technical support has been excellent.

What needs improvement?

The product would be better served if there was a slight reduction in price at the moment due to the marketplace. People haven't got as much money. If they could offer more of a discount, it would help their customer base out quite a bit. Even if it was just in the short term, it would make a big difference.

If the solution had more power-saving capabilities, it would be quite nice.

The solution could benefit from even more speed and increased redundancy and flexibility.

For how long have I used the solution?

I've been using the solution for about one year. It hasn't been that long.

What do I think about the scalability of the solution?

We do hope to increase usage in the future. All we just need to do is get more opportunities and as the marketplace opens up from COVID, we will be increasing our prospecting efforts.

How are customer service and technical support?

Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of support they provide.

Which solution did I use previously and why did I switch?

The switching happens as the vendor, Dell EMC, brings out new products to supersede the old products. It's a natural evolution of things as products get better through significant R&D, and for us to follow that evolution.

How was the initial setup?

For us, the initial setup is not overly complex. We've got very highly trained engineers and therefore it's no problem.

Demployment is still fairly standard. It hasn't really altered too much, so it's not gotten shorter or longer. In terms of the strategy, we have a standard scope of work document that we always employ when implementing new solutions.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable.

What other advice do I have?

We're resellers.

We actually use the PowerStore 3000 and 1000 products.

I would definitely recommend this solution to other organizations. We've been very happy with it.

I would advise people to make sure that you introduce the features and benefits of NVMe and the power and speed and articulate that well to management or the customer.

I'd rate the solution at a nine out of ten. It's not perfect. It's evolving. However, it's almost perfect.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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