Dell EMC PowerProtect DD (Data Domain) Review

Good performance, stable, and responsive technical support


What is our primary use case?

We are a solution provider and we use the Dell EMC PowerProtect DD to provide service for our clients. It is used to provide backups for VMware environments.

What is most valuable?

The most valuable feature is the performance because you can back up data really quickly.

What needs improvement?

I would like to see better integration and support for backing up to cloud providers such as Alibaba Cloud.

In the next release, they need some monitoring, not only of the backup but monitoring of the firmware and the applications.

For how long have I used the solution?

I have been using this product for one year.

What do I think about the stability of the solution?

This solution is stable and I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It's a scalable product.

I have a team of two that maintains it.

How are customer service and technical support?

The technical support is okay. We opened a case and the response was good. We did not have any issues.

Which solution did I use previously and why did I switch?

Previously, we deployed Commvault HyperScale and the Veritas NetBackup Appliance, but the performance is better with Dell EMC PowerProtect DD.

How was the initial setup?

The initial setup was a little bit complex after the initial configuration when we tried to integrate it with the firmware.

It took one week for the deployment, configuration, initializing the backup, and monitoring of the backup for one round.

What other advice do I have?

In summary, this is a good backup product and we are happy with the performance.

I would recommend this product to customers. I think that it has better performance than Commvault HyperScale.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
More Dell EMC PowerProtect DD (Data Domain) reviews from users
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