What is our primary use case?
The solution is used for shared storage for the ESX cluster, VMware, or Vcenter cluster. It's a virtual machine and it's hosting space for virtual service. The primary reason we use the solution is to host the core infrastructure, the virtual servers including file servers, domain controllers, application servers, sequel servers, etc. Basically, the servers that run the business.
What is most valuable?
The solution's most valuable feature is its performance redundancy. The solution works quite well for that. The redundancy is important to us for snapshot and recovery purposes.
The product offers good performance and is quite powerful.
The implementation is straightforward.
What needs improvement?
While there's always room for improvement in everything, I can't really think of a specific feature of the solution that requires immediate attention.
For how long have I used the solution?
I've been using the solution on and off for over a decade. It's been about 12 years at this point. However, I should note that I don't use it every day.
What do I think about the stability of the solution?
The stability of the solution is good. There don't seem to be any issues with reliability. There aren't bugs or glitches. It works well.
What do I think about the scalability of the solution?
The solution is targeted at small to medium businesses, I would say. It's usually something that you would put in and expand on, so, in that sense, yes, it is scalable to a degree.
However, it is not infinitely scalable. That's not a criticism. You just need to buy the right product in the first place. I don't have any problems recommending it for companies of a certain size that may need to expand a bit.
How are customer service and technical support?
We contact technical support all the time, so we've been in touch on multiple occasions. They are very good. They're responsive and knowledgeable. They help us when we have issues. We're very satisfied with the level of service they provide.
How was the initial setup?
The initial setup is fairly straightforward. It's not complex by any means.
The time it takes to deploy the solution depends on how big it is. It's difficult to say exactly how long it will take as each company is different. At the most, it might take three days, however, it depends on where it is and what has to be set up. Right from out of the box users can start putting data on the storage.
What about the implementation team?
We handle the implementation for our clients. On top of that, wherever we've been asked to either install or work with Compellent SAN, there's usually someone on site who is trained to do basic maintenance and tasks of that nature.
Which other solutions did I evaluate?
I don't really have experience across different vendors.
What other advice do I have?
I'm a contractor and a Dell partner; I help implement the solution for clients, however, I'm not a reseller. I help fix and update the solution and occasionally maintain the product for clients. In my experience, the solution is usually deployed either on-premise within the office or the head office, or quite often in a co-located data center.
I would recommend the solution, however, only if it made sense for the individual company. It's not right for everyone and it would depend on the situation. A company considering implementing it should always check their requirements.
I'd rate the solution eight out of ten overall. Now and then, they do break and you do have to replace them. With any solution, something always goes wrong at some point. That's not a mark against this particular product. I don't believe any product is perfect.