Dell EMC SC Series Review

Easy to scale with fair pricing and very good storage capabilities


What is our primary use case?

The solution is mainly used for primary storage and in more than half of the cases, we use the Live Volume, the Synchronous Replication - this Automatic Failover. Its function is for primary storage on two sites.

What is most valuable?

The customers really appreciate that the storage is cost-effective and that has enterprise features. The Synchronous Replication and the Live Volume, for example, are excellent. The storage is flexible. If you want to upgrade the storage with more capacity you can add one or two drives. It is very easy to upgrade in the future if you need to. 

The setup is straightforward.

The solution has very good stability.

The scalability is excellent.

We find the pricing to be quite fair.

What needs improvement?

Dell will discontinue this storage. That's the main pain point for clients right now. They will focus on Power Store and the SC Series will be at end-of-life soon - possibly as soon as one or two months from now.

In some customer cases, customers experienced more performance or latency. The performance overall could be better.

For how long have I used the solution?

I've been working with the solution for more than five years at this point. It's been a while.

What do I think about the stability of the solution?

The stability is okay, however, the performance could be better, as there have been a few issues surrounding latency. In most cases, the customer feedback is positive. It's only in extreme situations where there have been problems. 

What do I think about the scalability of the solution?

The scalability is great. If a customer needs more storage, they can simply add more drives. It's very flexible and very easy to expand.

How are customer service and technical support?

I've gotten positive feedback in terms of technical support. My understanding is that they have been very helpful and responsive and customers have been happy with the service they receive. 

How was the initial setup?

There is no complexity in the setup. It's very straightforward. A company shouldn't have any issues with the setup process.

What about the implementation team?

We are integrators and can help a customer with the installation of the product.

What's my experience with pricing, setup cost, and licensing?

All the models and especially the entry model, the SC30/20, have a competitive price that is fair and offers very good value for money. It's reasonably and competitively priced. 

What other advice do I have?

I'm an integrator. Our company is a company that is delivering solutions in IT for other customers. So, I'm not using some solution like this storage. I'm an architect, so I'm architecting these solutions for our customers. The solutions which we are using are mainly from Dell EMC.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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