Dell EMC SC Series Review

A solution with excellent storage capabilities that's very stable and easy to set up

What is most valuable?

The solution's most valuable features are its storage capabilities and its duplication.

What needs improvement?

The solution could use more integration with popular backup systems. Dell storage solutions are not very integrated. There are no dedicated models for, for example, Veeam backup or Redhouse backup, etc.

The lower model, the 3000, should have duplication. It doesn't right now. It's only from 5000 that this is offered, but it depends on the performance. It could be they don't offer it on lower models because the duplication is too much of a burden to the performance.

For how long have I used the solution?

I've been using the solution for about two years.

What do I think about the stability of the solution?

The solution is stable; we've had no problems at all.

What do I think about the scalability of the solution?

Scalability is okay, but the pricing of additional discs is pretty high. It's more optimized for the whole model of discs, not for single disc upgrades. We have about 500 users on the solution currently.

How are customer service and technical support?

Technical support is good. They have good information and good remote monitoring of the systems. There are good accessibility and knowledgable engineers, so overall, we have a very good impression of the support of this solution. The take a reasonable amount of time to answer our queries.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We added this to replace some older methods because it's flexible and the visual storage was generally a very good idea.

How was the initial setup?

The initial setup was rather straightforward. Deployment took about a month for the  5000, and the SC 3000 took about a week.

What about the implementation team?

In terms of assistance with implementation, for the 5000 we used the Dell pilot program and for the SC 3000 we used a reseller.

What's my experience with pricing, setup cost, and licensing?

We purchased the whole package at once. We don't pay any additional fees annually.

What other advice do I have?

We are using the private cloud deployment model and utilize both the 3000 and 5000 models of the solution.

My advice to others considering using the solution would be, first of all, to buy the full disc on the shelf, not part of the shelf. Buy all the discs, and then buy another shelf because it's most effective financially. Buying a single disc is extremely ineffective and extremely expensive.

I would also advise others to look for backup software that is compatible. If you use something and it's not supported, you may be disappointed. We don't use it and don't plan to use it, so this is not a problem for us. There are probably others, however, that may look for an optimization method for their backups.

I would rate the solution eight out of ten; it would be higher if the solution had better integration capabilities.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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