Dell EMC Storage Resource Manager Review

Storage monitoring tool that alerts us to failures. I would like to see an easier use of agents.

What is most valuable?

The alerting feature is valuable because it completes the gap of storage monitoring. Often the storage comes with a tele-diagnostic service. For security purposes, it’s very important for us to be aware of every single failure in order to be more proactive and not only reactive.

How has it helped my organization?

We use the SNMP gateway to aggregate hardware and performance events.

What needs improvement?

The use of agents is not easy. The architectural design of using every single agent for every type of storage can be reviewed with the use of general proxies.

The general proxies also discover other vendors’ storage. This can be done with custom made scripts.

For how long have I used the solution?

We have been using this solution for five years.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

There were some scalability issues because we needed several agent servers.

How was the initial setup?

The installation was complex because we had to setup multiple servers.

Which other solutions did I evaluate?

We evaluated these solutions: 

  • NetApp OnCommand Insight
  • HPE
  • IBM Productivity Suite

What other advice do I have?

It’s very important to plan the correct setup of agent servers.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Mainly customer with some partnerships with our customer proposals.
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