Dell EMC Unity Review

From a functionality perspective on cost-effectiveness, it is exceeding all expectations

How has it helped my organization?

By having ease of management in central management, this means that our company no longer needs to hire a dedicated storage engineer. The administration of it can be passed over to existing team members without us spending on additional resources.

On the capacity side, by having compression available from the All-Flash storage, we are in a position where we are no longer running out of space, so if we are, we are notified well in advance, and the ease of expansion means that it can be done remotely without an engineer configuring it on site. So, the disk can just be inserted, and we can support it all remotely.

Cost-effectiveness means we are actually able to provide the sums in pairs to have disaster recovery (DR) as opposed to buying one single larger solution. We can have multiples.

What is most valuable?

  • Expandability for capacity management is pretty important.
  • It has compression, which allows you to store more data than you would normally under the arrays.
  • The ease of use in central management by Unisphere Central.
  • Cost-effectiveness, when compared to other products.

What needs improvement?

The uses of tools to communicate with EMC directly. With EMC, I am not able to connect and resolve issues without assistance, so they can't do unattended maintenance on devices, which would be a massive benefit if they could.

They need a resource available to like grant them access or privileges onto the devices, so it can delay upgrades and fixes being put in places because we might not have a resource available who can assist them at that time.

If they could manage it remotely as they were, completely remotely without off-switching it, that would be a massive asset.

What do I think about the stability of the solution?

It is very stable. We have never had an issue with it.

What do I think about the scalability of the solution?

The scalability is exceeding expectations.

How is customer service and technical support?

I would give them an eight out of 10. They are knowledgeable and solve my issues in a timely manner.

Which solutions did we use previously?

We used an older EMC product, and we switched over because this was a newer model that they had released. We moved from a VNXe to the Unity devices.

How was the initial setup?

It was straightforward. It was very easy to set up. Every single step of the process was well documented, intuitive, and easy to follow. There were no caveats or any extra things we had to do to get it to work. It worked out-of-the-box.

What was our ROI?

From a functionality perspective on cost-effectiveness, it is exceeding all expectations.

What's my experience with pricing, setup cost, and licensing?

For costing, you have to have a budget in mind because SANs can be fairly expensive and EMC offers a wide range of products. It is important that you know your requirements exactly before you go ahead and purchase one of those devices. Because it could be either under or over your requirements.

Which other solutions did I evaluate?

We checked out Nimble Storage and HPE MSL.

We evaluated based on performance, scalability, availability, security options, and costs. The Unity was either equal to or better than the other products in all those areas, plus the staff already had previous familiarity with using EMC products, which is why we kept using it.

What other advice do I have?

For someone researching whether to implement Unity: If they have familiarity using EMC devices previously, then it is really a no-brainer. You would use this because you will be able to install, setup, and configure it without any additional training required for your current staff. If you're a new customer, and you have another product, the Unity offers several features that other products do not. I would advise just looking at the technical specifications or ask EMC to give you a preview because they are very helpful over the phone, and they can do a live demo for you.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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