Dell EMC Unity Review

Remove configuration limits and improve the interface to provide management capabilities


What is our primary use case?

  • Enterprise production services
  • Wide variety of applications
  • Block only

How has it helped my organization?

It did not. Simpler interfaces mean less capabilities for managing. Inexplicable rules of configuration contribute to inefficient disk allocation. The Unity units are an okay upgrade from VNXe, but are a poor substitute for a VNX2 model. It limits the management, distribution, monitoring, and implementation of our storage LUNs.

What is most valuable?

None. Having used EMC products for more than 15 years, this is the first product in that time that I could find nothing to like.

What needs improvement?

  • Improve the interface and provide more management capability.
  • Remove the configuration limits.
  • Start over.

For how long have I used the solution?

One to three years.

How is customer service and technical support?

Dell is far worse at support than EMC was. It headed downhill fast.

Which solutions did we use previously?

EMC for more than 15 years. Prior solutions were VNX and VNX2.

What about the implementation team?

in-house.

What's my experience with pricing, setup cost, and licensing?

Setup is simple, but at the expense of key management features.

Pricing is as high as it has ever been for EMC.

Which other solutions did I evaluate?

Compared IBM Storwize and some Dell storage options.

What other advice do I have?

Software updates have to be downloaded to the root of the device. This pushes the available space to 95% utilization. Poor design.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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