Dell EMC Unity XT Review

Simple and efficient technology, makes it easier for my team to deliver solutions

How has it helped my organization?

The simplicity of the technology means it is easier for my team to do administration, to deliver.

What is most valuable?

The technology is simple and it is efficient.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The product is reliable.

What do I think about the scalability of the solution?

It is scalable. For example, at this moment I have a large customer, a government ministry in Costa Rica. We have two Unity's with services for transactions on different scales. It has grown over the course of six months. 

How is customer service and technical support?

From my experience, EMC provides good support, and Dell's service is very good. It is simple to call technical support and they immediately respond.

With EMC technology, you don't really need support. We have been dealing with EMC for 14 years. We were the first company in Costa Rica to use EMC. We have 14 or 15 devices and we no have problems with this technology.

My technical personnel have implemented different fixes or upgrades. I have good internal technical support in my company.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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