What is our primary use case?
We are using it mostly for VMware and Wintel. It is also for applications, like SQL, which need to be used on multiple different operating system, such as Windows, Linux, and sometimes Citrix. We use it with virtualized infrastructure.
We use QoS and snapshots features, which I like.
How has it helped my organization?
Unity provides a complete storage solution for VMware on a Wintel Windows box for various applications, such as SQL or Patron Databases. It is seamless, and it sits there providing all the storage and connectivity, so we can forget about it. Unity takes care of itself, solving all the basic needs of a robust infrastructure.
What is most valuable?
It is easy to deploy. That is the best feature that I like, because I used to fly into locations to install a Unity. We used to have an expense of $5,000 on the product. Now, I just send whomever is onsite over there locally with the initialization information in a text file. Then, they can put it in a USB drive, come back, and it's deployed. Afterwards, I can remotely access it, saving us $5,000 every time. It is not very expensive, so the value added is you get big bang for your buck.
What needs improvement?
If I can connect to my Unity through my iPad or my cellphone to check everything is okay and view the information via a dashboard.
I would like to have secure mobile connectivity going forward. This would help me be more proactive.
What do I think about the stability of the solution?
It is pretty stable. I like the stability, because everything works like it should. We made it all redundant. So, we don't have anything to worry about.
We are so virtual that we have two of us managing the whole infrastructure. Everything is taken care of and highly available. Nothing is vulnerable at all. Everything is good. There have been no issues at all, so far.
What do I think about the scalability of the solution?
We have 30 to 40 Unities out there in the field. We don't even scratch the full capabilities of the Unity. We are at about 20 to 30 percent utilization. It is just provisioned so well that we are sitting at 90 percent performance level. We have it well-provisioned so we don't need to worry about performance for the next five years.
It is quite scalable. If you want to add on, you can add on easily. We have a 25-slot enclosure and are probably at 15 right now. If we purchase a big company, need to scale up, we can easily scale up.
How are customer service and technical support?
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call us back to schedule to get into the data center to replace something. This is all virtual. Support is not a problem, because it's automatically taken care of. Only thing we have to do is to give them access to the data center to go do what they need to do to fix it proactively.
Which other solutions did I evaluate?
The local account team and system engineer are the best part of working with Dell EMC.
What other advice do I have?
Everything is becoming virtual. Then, cloud transformation is being considered right now. Everybody is going over there. We want to evaluate everything, and if the cloud solution is good for us, we'll go there. Everything will be in the cloud.