- The increase in available I/O dramatically changed the responsiveness of our Windows environment.
- SQL server limitations of tempDB and overrun were non-existent.
We have had major stability issues. Over the course of two years, three of the four storage controllers failed. It took us over two weeks to get a replacement for the first.
Technical support was the worst possible. Regardless of the fact that we paid for a four-hour turnaround, we were waiting two weeks for support calls. When we did get support calls, the engineers were up to four hours late to the datacenter. After the engineers would finally show up, we would still wait weeks for parts.
We previously used a large NetApp array, but the issue was storage density. We were at the point where we couldn’t add any further disk shelves to the controllers.
Don’t buy this array. You’re paying for loads of magic beans, since it’s mediocre at best for a platform in a rapidly growing field. Look instead at Pure Storage or something with variable block deduplication. You’ll end up spending less and getting a better product with actual support.
We were not given the opportunity to evaluate alternatives. Upper management made the decision without the input of the engineers.
Don’t consider it. Look at a platform that has actual support. EMC is a big name, but their support model is terrible with an even worse model for implementation. For a platform you literally can’t touch without them, you’re stranded on a desert island with no help in sight.