Dell OpenManage Integration for VMware vCenter Review

Quick and easy deployment; great recovery

What is our primary use case?

The primary use case for this solution is HA and management. 

What is most valuable?

HA is the most valuable feature. Multi-login is valuable as well because I can have three admins logging in at the same time. 

If there's something wrong, it's quick and easy to deploy. Recovery is very good as well and it's quite easy to pull a vSphere machine onto vCenter.

What needs improvement?

Veeam should work more closely with vCenter. Sometimes the Veeam backup can cause errors that can affect some of operations within the VMware machines. I cannot say whether the bug is with VMware or Veeam, but the companies should work together on this. 

Also, when something breaks, it's not easy for us to fix. I'm running a banking solution at my company and when there's a problem, I need to be proactive and quick to resolve the problem immediately. Any time I spend on the phone with technical support translates into losses for my company. So, training would be very beneficial. Empower me to use your product efficiently. 

It would also be nice for long-term customers to receive some sort of recognition in terms of price reduction.

For how long have I used the solution?

I have been using this solution for six years. 

What do I think about the stability of the solution?

I am very satisfied with the stability of this solution.

What do I think about the scalability of the solution?

I am very satisfied with the scalability of this solution. 

How are customer service and technical support?

My experience with the solution's technical support was perfect. They are so knowledgeable. They don't take any chances. 

How was the initial setup?

The initial setup was straightforward. 

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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