What is most valuable?
The initial set up was fairly easy. It wasn't difficult compared to other packages. We did the initial set up for Synergy's fibre channel switches before we started but afterwards, we did not have to worry about using the virtualized fibre or anything with them, the storage automatically came with it.
What needs improvement?
Their features and product overall are comparable to others on the market, nothing stands out. The company should have either been more clear with the packaging, or a little bit more forthcoming with what you needed, what is in the package, and what came with it.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution is pretty stable.
What do I think about the scalability of the solution?
The solution integrated well. We were able to still use Synergy, which is our main platform, and usually, as long as you can still use your main platform for upgrades then it is easy to scale. However, if you were to start changing the main hardware out it then becomes more difficult to be able to scale.
How are customer service and technical support?
The customer service was pretty good.
Which solution did I use previously and why did I switch?
My career started with using HP servers. The problem aroused when the HP servers became very hot and resource-intensive. We then started using Cisco products, and they were about the same as HP with the issues we were having. Once we moved to Dell products, it all came together, we could use all three. All three had their own separate purpose.
How was the initial setup?
The set up is complex. However, once everything is up and running, it was pretty straightforward. We had a vendor assisting with the initial set up but once we were through those initial problems, finding out the order of how it is supposed to be set up, and finding out the packages needed, you are good to go to use them.
What about the implementation team?
We had to contact a vendor to give us some help with some of the areas of the install.
What's my experience with pricing, setup cost, and licensing?
There are many packages available, it was a benefit using a vendor to help us get a package we needed. If we would not have gone with the vendor we might have been charged unnecessarily for packages we did not need.
What other advice do I have?
I would recommend using engineers to help make the design for the setup of the solution. This will allow for a clear view of what is needed for your environment, they can identify issues and know exactly what packages are needed before purchasing.
I rate Dell PowerEdge M a seven out of ten.