What is our primary use case?
As an Agile coach, I have recommended the use of VersionOne to several clients.
Being the Agile coach, I work with clients to help them install it into their local environment, then conduct an initial administration to the application. Afterward, I help them use it to manage their Scrum, Kanban, and SAFe implementations.
How has it helped my organization?
It allows my clients to have one central tool to manage their agile projects. It provides the necessary metrics for reporting.
VersionOne delivers a total ALM solution for whether you are operating a single team, like Scrum and Kanban for IT operations, or implementing an agile enterprise approach, like SAFe.
What is most valuable?
- The team room feature is excellent for conducting DSUs.
- Another great feature is the "what if" capability to evaluate how the project forecast may change if you modify scope or resources.
- VersionOne ALM Connect plugin is very helpful for filling data in from other tools that your client may already be using, like HPE Quality Center.
What needs improvement?
Improve how to create and track releases. Currently, I have to create child projects.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I have never had a problem with stability or reliability of the application. I have used both the cloud and locally installed versions and never seen any issues.
What do I think about the scalability of the solution?
It comes out of the box ready to support all levels of SAFe.
How are customer service and technical support?
Customer service/Technical support for this product has been very good unlike some other tools support.
Which solution did I use previously and why did I switch?
Before using VersionOne we tracked our Agile projects in the traditional fashion using index cards on a board.
How was the initial setup?
I find the set up fairly straight forward. Like any tool you have to learn the quirks with it and where to find the things you are looking to admin. It does have a import option that is great but does require some knowledge how the import works.
What about the implementation team?
While all of my installs have been in-house when we have needed support they have been very knowledgeable.
What was our ROI?
Given the higher entry price it could take a couple of years to see the ROI captured
What's my experience with pricing, setup cost, and licensing?
Many people like JIRA because of its low capex but the entry level JIRA lacks some key capabilities and thus you have to obtain additional plugins to get JIRA to do what you may want it to. This all increases the opex of JIRA. VersionOne has a higher entry price (capex) but it comes out of the box with everything you need.
As for installation I find VersionOne quite easy to setup.
Which other solutions did I evaluate?
I have used JIRA, HPALM, and Rally as well as VersionOne. I am evaluating the use of Agile Craft or Metranome as a possible alternative solutions.
What other advice do I have?
I highly recommend VersionOne but would also recommend looking at Agile Craft as an alternative.