Digium Asterisk Review

Say Hello to Asterisk and Start Building a Better Business Phone System.


What is most valuable?

Asterisk Open Source Communications Solutions

ASTERISK - Digium's open source communications engine powers voice and video communication solutions worldwide. Discover the power of Asterisk; let us help you choose www.datavoiz.com.
FREEDOM - Asterisk is freely available under the terms of the GNU GPLv2 license.
FLEXIBILITY - Asterisk seamlessly connects with VoIP and legacy communication systems.
POWER - Asterisk helps developers quickly and easily create powerful Unified Communications solutions.
FOCUS - Asterisk handles the low-level details of real-time communications, allowing developers to concentrate on business logic.

Asterisk-based telephony solutions offer a rich and flexible feature set. Asterisk offers both classical PBX functionality and advanced features, and inter-operates with traditional standards-based telephony systems and Voice over IP systems. Asterisk offers the advanced features that are often associated with large, high end (and high cost) proprietary PBXs.

Tons of Call features, Scalability, No Licensing and many more....

High Profile Companies like Google, Yahoo, US Army, University of Pennsylvania and many more like them are on Asterisk Platform.

How has it helped my organization?

Extreme Cost Reduction

Control

Rapid Deployment and Development

Rich, Broad Feature Base

Customization

Dynamic Content Deployment

Extremely Flexible Dial plan

And a very large community to help

What needs improvement?

Still growing

For how long have I used the solution?

About 3 years

What was my experience with deployment of the solution?

Some... But that was caused because of my ignorance. Otherwise NO Issues .

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

10/10

Which solution did I use previously and why did I switch?

Yes I used to use the Traditional Analog EPABX. Switched to Asterisk to make use of more advanced features and the above mentioned reasons.

How was the initial setup?

I was a new user and had no experience with Asterisk, so then I came to know about The Digium Authorized Training Partner, DVCOM, and i enrolled for the Digium Asterisk Course there. And then I was able to do the Asterisk setup myself with all the configurations with a little help from them.

What about the implementation team?

DVCOM Technology, Dubai.... They were dCAP professionals, who trained me.

What was our ROI?

My annual call costs were reduced by 30% and I spent much less than other proprietary brands.

What's my experience with pricing, setup cost, and licensing?

No Licensing..... That's the best part

Which other solutions did I evaluate?

Yes... I did.. Couple of them...

What other advice do I have?

Best Telecommunication solution in the world.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Best Telecommunication solution in the world.