What is our primary use case?
Our primary use case is to make it easier for HR teams to generate HR documents for employees via an intuitive user interface and in a few clicks. In this context, we need a document generation solution embedded within our product which allows us to generate documents from preconfigured document templates with a rich syntax (conditional sections, mathematical functions, date, and number). Data is then retrieved from the different HRISs and fetched with the document template in order to fill the generated document.
The product is currently very complete and meets the majority of our use cases.
What is most valuable?
Globally, the ability to create document templates in several formats by using a rich syntax is simple and clear to understand.
What needs improvement?
Our business is expanding internationally, as is Docmosis. So, we are facing new challenges such as internationalization. The next big challenge will be to offer even more date formats and numbers that cover the majority of countries. It will be to also think about features, such as number to text conversion, or the reverse which is currently only available in English but is in great demand by our international customers.
How are customer service and technical support?
Our business is in a hypergrowth phase, and Docmosis not only provided us with a powerful library for document generation that has accompanied our growth, but also with amazing support during this transition. We had the pleasure of discussing with experts who perfectly mastered use cases of document generation, were able to provide us with their feedback, and who have been very reactive.
Which solution did I use previously and why did I switch?
We had a limited homemade solution to generate documents based on Java technology which was not scalable at all.
How was the initial setup?
It was easy for us to integrate this solution into our existing system. Our technical teams greatly appreciated the technical documentation provided and the reactivity of the support. This allowed us to be live in less than two weeks, which is a big challenge in the software world.
Which deployment model are you using for this solution?