Documentum xCelerated Composition Platform Review

​Process Engine enables handling multiple large-scale business processes/applications


What is our primary use case?

Using Documentum products such as Content
Server, xCP, Captiva, 90+ large-scale Business Processes/Applications have been
successfully implemented for moving forward to be paperless organization. These
processes are fully integrated with our Oracle E-Business Suite (Financial Modules
plus HRMS) in addition to integration with custom enterprise systems built
in-house

How has it helped my organization?

Reduced request cycle time, along with enhancing request tracking and archiving. Moving towards a paperless organization, it has facilitated paperwork easily in a fast and elegant way.

What is most valuable?

Process Engine for handling over 90 large-scale business processes/applications. also Documentum Content Management System is very powerful.

What needs improvement?

Documentum xCP 2.3 is still has some drawbacks such as :

1• Dependent filtration among multiple drop down lists in Result list


2• Unable to access all user tasks from all processes in user inbox (not only the processes included within the application)

3• Unable to include task link in task notification mail automatically

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Seven out of 10.

Which solutions did we use previously?

No.

How was the initial setup?

Straightforward, by following the installation document.

What about the implementation team?

in-house

What was our ROI?

Reduced request cycle time, along with enhancing request tracking

What's my experience with pricing, setup cost, and licensing?

Licensing according to organization scale. Captiva software in case of backlog archiving.

Which other solutions did I evaluate?

SharePoint, IBM, Oracle.

What other advice do I have?

Make use of load balancing. Try simplifying forms as best you can to avoid performance issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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