What is most valuable?
It is a very powerful tool for the developer's hands and also, it's very easy for the content editors to use.
It's a framework integrated with CMS. The advantage of having a framework with CMS is that you make the software useful for both the developer teams and the content editors, at the same time. You can create rich experiences by allowing the developers to extend what is already provided and at the same time, making the CMS experience even richer.
How has it helped my organization?
Drupal 8 did a great step by integrating with the Symfony Framework. Now, the documentation is easier to read through and it's more intuitive.
What needs improvement?
There is need for better organization of the documentation on the drupal.org site.
For how long have I used the solution?
We have been using Drupal versions 6, 7 and 8 for around eight years.
What do I think about the stability of the solution?
We encountered some stability issues, only when the modules/profiles/themes are on the development version (but not always).
What do I think about the scalability of the solution?
So far, Drupal 8 has been doing an excellent job with all the integrations that it provides. So the answer is, so far, there were no scalability issues.
How are customer service and technical support?
Technical support is a community, so it goes from the junior to senior consultants.
Which solution did I use previously and why did I switch?
We have used WordPress before, but not for so long, so I can't really compare.
How was the initial setup?
The setup is pretty simple and intuitive. It, of course, involves a little bit of technical knowledge, such as how to set up the DB and giving some folders a special writing permission.
What's my experience with pricing, setup cost, and licensing?
It is an open-source project; it is totally free.
Which other solutions did I evaluate?
It was more like Drupal chose me, I was working for J&J and this was its framework.
What other advice do I have?
Read about it, ask the community and NEVER EVER change the Drupal core.
Which version of this solution are you currently using?
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