Druva inSync Review

Simple to use and integrates well with Office 365 and G Suite


What is our primary use case?

Druva offers two solutions: Druva inSync and Druva Phoenix.

Druva inSync is used for desktop and laptop backup, whereas Druva Phoenix is used for cloud-based server backup. Druva inSync has helped us in backing up our Microsoft Office 365 files. I have seen multiple products but the integration that Druva provides with Office 365 is not offered by any competing product.

We have a four-hour backup window, and machines are backed up at least three times a day.

How has it helped my organization?

Druva is one of the most trusted backup solutions for endpoint backup. It has helped us in backing up our endpoint machine, hassle-free. It is a very simple-to-use product, and users can even restore their own data. There is no administrative overhead in the product. You don't need a certified administrator to manage this product. Most importantly, the product is lightweight, as the client installed on a desktop or laptop is just 60MB in size.

What is most valuable?

The features that we find valuable are:

  1. Geofencing (it allow users to restore data only in a specific network)
  2. Office 365 / G Suite backup
  3. DLP (Device tracking, Data wipe, and Encryption)
  4. Druva inSync Share (like Google Drive and Microsoft OneDrive)
  5. Restrict admin access to user data
  6. Mobile phone backup
  7. You can restrict backups to a specified network (e.g. mobile network)
  8. Resource throttling (CPU and Bandwidth)
  9. Legal Hold feature is available
  10. Compliance feature is also available

What needs improvement?

This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud. We have seen that some customers prefer on-premise backup, so they need to think about this.

For how long have I used the solution?

Six years.

What do I think about the stability of the solution?

This product is stable, and we have been using it for the past six years.

What do I think about the scalability of the solution?

As I know from the vendor, some customers are backing up more than one hundred thousand machines using Druva. I don't think that scalability is an issue.

How are customer service and technical support?

One of the best technical support groups that I have seen in my career. You just log a ticket and an engineer will be available in less than half an hour.

If you previously used a different solution, which one did you use and why did you switch?

We did use another solution prior to this one, but we faced a lot of issues during the daytime backup, such as machine slowness.

How was the initial setup?

Server setup takes less than ten minutes for installation and configuration, and the client setup takes between two and three minutes to install.

What about the implementation team?

We performed the deployment in-house.

What's my experience with pricing, setup cost, and licensing?

Druva is a cloud-based product and there is no on-premise option available.

During purchase, check with the Drive team to see how much storage they are providing per user. There are two options available at 50GB and 300GB.

Once you decide to go with this product the cost can be worked out with the vendor.

Which other solutions did I evaluate?

Before choosing this solution we evaluated:

  1. Veritas DLO
  2. Acronis
  3. Veeam

What other advice do I have?

The beauty of the product is keeping it simple, rather than making it more complicated, which is what Druva did for a long time. As multiple features were added it made the product heavier and more complicated.

We love the product and its offerings, and feel that it is the best product in the market. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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