DX Infrastructure Manager Review

Provides a managed view of our data center and enables us to be proactive in preventing the most common problems.

What is most valuable?

  • Monitoring the level of services
  • Trend charts
  • Management dashboards

How has it helped my organization?

This product has helped all my clients have a managed view of the data center and be proactive in preventing the most common problems.

What needs improvement?

Integration with other tools.

For how long have I used the solution?

I've used UIM for five years.

What was my experience with deployment of the solution?

No. There was not too much trouble during deployment. The solution is segregated into three layers: application, web portal, and database.

What do I think about the stability of the solution?

The stability is totally proportional to the defined architecture.

What do I think about the scalability of the solution?

No issues but the architecture must be well designed.

How are customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Technical support is fine.

Which solution did I use previously and why did I switch?

No previous solution. CA Nimsoft meets all of mine and my customers needs.

How was the initial setup?

It's a simple set-up however it depends on architectural planning for good performance.

What about the implementation team?

I implement it for customers as an expert consultant.

What was our ROI?

The ROI is very quick. The information is extremely valuable for businesses.

Which other solutions did I evaluate?

I did not see the need to evaluate other solutions. To date I do not know of any product that has the intelligence and functionality when compared to Nimsoft.

What other advice do I have?

Search for an expert to get the deployment right.

Which version of this solution are you currently using?

NMS 5.6, NMS 6.0, NMS 6.5, NMS 7.0, NMS 7.6, UIM 8.0, and currently UIM 8.1
**Disclosure: My company has a business relationship with this vendor other than being a customer: Direct Managed CA Services Partner
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1 Comment

author avatarRavi Suvvari
Top 5LeaderboardReal User

Very valuable inputs regarding CA Unified Infrastructure ; Thank you for sharing Ravi Suvvari