DX Infrastructure Manager Review

What's most valuable to us is the breadth of technologies for which it provides monitoring. We have a large catalogue and different types of systems and apps we need to monitor.

It's allowed us to get better coverage with our monitoring and to consolidate all monitoring into one solution.

It needs even correlation. We are looking to consolidate into UIM over time, but one of the biggest discrepancies is that UIM does not have even correlation amongst its features.

We've had no issues with deployment.

We have had very few issues even without anyone dedicated to managing it.

The scalability has been good. We take extreme advantage of polling and monitoring in multiple data centers as our footprint has gotten bigger. The only concern is with the database, but they have improved controlling data retention.

Technical support is OK. It varies depending on issues. Config support is good, but getting bugs fixed from support case through completion has sometimes been difficult.

The initial setup was straightforward.

We had done a comparison and narrowed it down to UIM. For the types of tech we wanted to support, it was a better fit.

It comes down to identifying what you need out of the system. Make sure it's good out of the box and try to align your software selection and the priorities of your business.